We offer a standard delivery cost, whether you live in the Netherlands or in an other international country.
SHIPPING - THE NETHERLANDS
- Shipping time: We strive to process you order in 1 business day. Processing in 2-3 business days is guaranteed.
- Shipping costs: €4,95 for all orders.
- Free shipping: for orders above €55.
Orders in Amsterdam are delivered by bicycle with Peddler. The bicycle courier collected the package from us daily and delivers them the same day for orders placed before 1 pm, and the following day for order placed later. Delivery times are between 14:00 and 20:00 and you will receive a track & trace link when the rider starts it route.If you are not at home when the delivery arrives at destination, Peddle will try to deliver with your neighbours. If the neighbours accept to take the package you will get a "Not at Home" card in your mailbox. If the neighbours are not willing to accept there will be 1 more delivery attempt the next day. Is that fails as well the package will be brought back to the store and we will contact you to arrange delivery.
SHIPPING - INTERNATIONAL
- Shipping time: We strive to process your order in 1 business day. Processing in 2-3 business days is guaranteed.
- Shipping costs: depend on the country of destination. €14,00 for Zone 1 , €19,50 for Zone 2, €24,30 for the rest of the world. Please refer to the list below. Track&Trace included.
- Free shipping: for orders above €100.
|Denmark (excl. Faroe Islands and Greenland)||ZONE 1|
|France (incl. Corsica and Monaco)||ZONE 1|
|Spain (incl. Balearic Islands, excl. Canary Islands)||ZONE 1|
|United Kingdom (excl. Channel Islands and Gribaltar||ZONE 1|
|Bosnia and Herzegovina||ZONE 2|
|Canary Islands||ZONE 2|
|Channel Islands||ZONE 2|
|Czech Republic||ZONE 2|
|Faroe Islands||ZONE 2|
|Portugal (incl. Azores and Madeira)||ZONE 2|
|San Marino||ZONE 2|
|Vatican City||ZONE 2|
PICK UP YOUR ORDER IN AMSTERDAM?
You can pick up your order in Voorsteven 9, 1034 SK, Amsterdam. You can choose for pickup at checkout.
If you have any questions, you can contact us using the Contact form or at our e-mail address: firstname.lastname@example.org
SHIPPING - UNUYA COMPOSTABLE PHONE CASES
UNUYA compostable phone cases are shipped directly from Germany. Your order is processed in 1-2 business days and shipped to your address from a warehouse in Germany, this means that delivery times can be slightly longer.
If unhappy with your order: from the delivery date you have 20 days to return your purchase. If 20 days have gone since your purchase, unfortunately we can't offer a refund or exchange.
Items must be returned in the same condition and unused. You are responsible for the cost of returning an order, unless you are returning a damaged product. Contact us at email@example.com with a proof of purchase.
Gift cards are not returnable.
Please note that most of our products are handmade. This means that there are some variations in their patterns and colors and the items you receive may look a bit different to how they look on the website. This also means you are getting a unique product!